As the System Support Specialist, Dan is responsible for providing technical support for Associates to ensure tasks and company initiatives can be accomplished efficiently. He also supports the IT Manager across a broad range of duties.
Dan is a seasoned Cyber professional with over 26 years of experience in leading global operations in information security, cybersecurity, defensive and offensive cyber operations, and Cyber Threat Emulation. His 13-year experience with the U.S. Navy makes him a seasoned IT professional.
He is an analytical thinker with a tendency for identifying complex problems and developing innovative solutions. He has strong technical communications skills with the ability to convey information acutely and clearly from the boardroom to the technician.
Ashley is the Administrative Manager at GENEDGE and is responsible for the administration of the MEP Client Impact Surveys, impact analysis processes, and NIST reporting for Clients and Projects. She is part of the GENDGE Data Management Team and helps to ensure data quality and works to improve data processes within Salesforce and other GENEDGE systems. She provides leadership for survey process development, impact data analysis, impact data collection processes, and helps with the management of the Survey & Impact Improvements Committee. She also supports the GENEDGE team with grants administration, writing, and reporting, and provides administrative management and support for a variety of new and current initiatives, including the Virginia Smart Manufacturing Accelerator (VSMA).
She brings prior experience within the MEP Network to her role – including 10 years supporting Industry Expansion Solutions (IES) and the NCMEP with administrative and program management in the areas of innovation, marketing, and operations, and by serving as the program and property manager of the IES-managed NCSU Technology Incubator. She also has three years consulting experience working directly with entrepreneurs and early-stage companies where she provided grants administration, strategic analysis, planning, solution identification, and resource/partnership connections.
Ashley is a native of Virginia and attended Radford University where she earned a Bachelor of Science in Media Studies – Business Media & Communications. She joined GENEDGE in 2020 and is part of the Administrative Team based at the GENEDGE HQ located in Martinsville, VA.
Physical address: GENEDGE, 32 Bridge St South, Ste 200, Martinsville, VA 24112
Mailing address: GENEDGE, PO Box 5423, Martinsville, VA 24115
Fax: (276) 666-8892
Qualifications
Word, Powerpoint, and Excel
Education
High School diploma and various certifications
Specialized Certifications
- Word, Excel and Powerpoint
Related Experience
MAXIMUS 1995 – 2005; Admin Asst., HR Asst., Executive Asst.
Office & Security Manager
Twenty-five+ years experience in Customer Service that includes Lead Underwriter for an Auto Insurance Carrier, Customer Service Supervisor, Director of Customer Service, telemarketing and sales.
BA from NC A&T State University